Refund policy

Return & Refund Policy

We want you to be happy with your purchase.

Returns

You may request a return within 30 days of receiving your order.

Items must be:

• Unused
• In original condition
• In original packaging

Non-Returnable Items

For hygiene and safety reasons, used jewelry and personalized items cannot be returned unless they arrive damaged or defective.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the product
• Photos of the packaging

Refunds

Once your return is received and inspected, we'll notify you of the approval status.

Approved refunds are issued to your original payment method within 5–10 business days.

Shipping charges are non-refundable unless the mistake was ours.